At Dubai Perfume Hub, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website www.dubaiperfumehub.com, make a purchase, or contact us. As a UK-based Shopify store, we comply with the UK GDPR and the Data Protection Act 2018.
Who We Are
Dubai Perfume Hub is an online perfume store operating in the United Kingdom. We are based at 119 Solander Gardens, London E1 0DF. Our website is hosted by Shopify, which provides a secure and reliable e-commerce platform to process your orders and handle your personal data in accordance with legal requirements.
Information We Collect
When you use our website, we may collect both personal and technical data. This includes your name, email address, phone number, billing and shipping address, and payment details—collected during the checkout process. Additionally, we automatically collect information such as your IP address, device type, browser details, and the pages you view while browsing our site. This helps us improve functionality and provide a better experience.
How We Use Your Data
Your personal data is used to fulfil orders, process payments, deliver products, and contact you with updates related to your purchase. If you choose to subscribe to marketing emails, we may also send you promotions or offers. Your data helps us personalise your shopping experience and ensure the website runs smoothly. We may also use data for legal compliance, analytics, or internal record-keeping.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. Cookies help remember your preferences, login details, and improve site functionality. Some cookies are necessary for the website to work properly, while others are used for analytics or marketing. You can control or disable cookies at any time through your browser settings.
How Your Data is Shared
We may share your personal information with trusted third parties such as Shopify (our website host), payment processors, delivery services, and email communication tools. These partners help us operate our business and are required to keep your data safe. In rare cases, we may disclose your data to government authorities if legally required to do so.
Your Rights Under UK Law
As a UK resident, you have full control over your personal data. You can request to access, update, correct, or delete your information at any time. If you have an account, you can manage your data through your profile settings. Otherwise, you may contact us directly via email at Info@dubaiperfumehub.com
for any requests. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data is being misused.
Data Retention
We only keep your personal information for as long as necessary to fulfil the purposes described in this policy. For example, we may retain order details for tax or legal compliance, and keep browsing data for a shorter time to analyse trends and improve site performance.
Data Transfers Outside the UK
As our website is powered by Shopify, some of your data may be stored or processed outside the UK or the European Economic Area (EEA). Shopify uses legal safeguards like Standard Contractual Clauses to ensure your data remains protected no matter where it is processed.
Data Security
We take appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access. While we do our best to keep your information secure, please note that no method of transmission over the internet is 100% secure.
Children’s Privacy
Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted their data to us, please contact us and we will remove it promptly.
External Links
Sometimes we may link to third-party websites. These sites operate independently and have their own privacy policies. We are not responsible for their content or practices, so we recommend reviewing their policies if you choose to visit them.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, the law, or how we handle your data. Any updates will be posted on this page with a new effective date. We encourage you to review this policy regularly.
Contact Us
If you have any questions about this Privacy Policy or how we use your personal information, please get in touch:
Dubai Perfume Hub
119 Solander Gardens, London E1 0DF
Phone: 07568344274
Email: info@dubaiperfumehub.com
